In order to improve end-user support and satisfaction, ERP system administrators often need a single, automated, enterprise-wide solution to manage print jobs and print queues. End-users need a tool that allows them to resolve ERP related print issues themselves. Additionally, they all need the ability to securely start and re-start jobs without having root password access to their server, be able to differentiate jobs with different colored banner pages, have secure control and access to print jobs from their PC’s even if they have very little or no ERP, UNIX or Windows Server experience.
Utilizing OM Plus is the solution to this problem. The OM Plus Java GUI User Interface is best utilized by administrators/help desk and the OM Plus HTML User Interface is best for the end-users who want to check the status and control their print jobs in their ERP environment. OM Plus interfaces seamlessly to most ERP applications to provide advanced delivery and control of documents across complex networks to multiple destination types including printers, fax, email, and web/intranet sites.
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