| The Managed Print Services solution delivers optimized device count, reduces help desk workload with our output management tools, manages consumables and provides proactive and SLA driven monitoring of output devices resulting in improved end user experience and typically a 10 to 30% cost improvement!
The architecture for this toolset includes a device data collection agent located inside the end user firewall and a hosted application server. Users access the application server via their web browser.
The toolset delivers unique capabilities such as:
- Automated device discovery
- Secure host application individualized to suit individual customer preferences
- Customizable alert escalation and notification processes
- Tracking device usage metrics and alerts over time
- Fully automated consumables management system including b2b ordering interfaces
- SLA’s managed at a device level
- Highly customizable group management system with advanced filtering
- Pre-built report templates
- Historicals
- Pre-built and customizable queries
- Customizable end user security system
- Multi level host application including multi customer support
- Streamlined administration features including bulk device management
- MFD support including copy and scan data
- Flagging devices for special handling and attention
- Integration with assessment tools for discovery and data collection
- Much more!
Managed Print Services Benefits
- Reduce output costs
- Reduce the burden on IT staff via real time alerts
- Reduce output failures with automatic printer failover
- Eliminate/minimize capital expenditures
- Provide a single point of accountability - who printed what and where
- Enable proactive and predictive management of output costs and assets
Our team offers a variety of flexible service offerings to help you meet your project’s fleet management or print and output management functionality objectives.
Our experienced developers and consultants can lead your entire fleet management or print and output solution development project, or simply provide specialized help at critical stages along the way.
Learn more about our Fleet Management Software Solution
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